Privacy Policy
1. General Information
En Coconut, We are committed to protecting the privacy of our customers and users. This privacy policy describes how we collect, We use and protect the personal information provided through our HTTPS website://kelapa.com.co/
When accessing and using our website, You accept the terms described in this policy.
2. Information we collect
- We can collect personal information when you interact with our website, including:
- Contact data (name, email, phone number, address).
- Purchase information (acquired products, Payment method, mailing address).
- Navigation data (IP address, Type of device, User preferences, cookies).
3. Use of information
- The information collected is used to:
Process and manage orders efficiently. - Improve user experience and customize content.
- Send information about offers, promotions and novelties (Only if the user authorizes it).
- Answer consultations and provide customer support.
- Guarantee the safety of transactions on the website.
4. Data protection
We implement technical and organizational security measures to protect your information against unauthorized access, losses or alterations. We do not share or sell personal data to third parties without consent.
5. Cookies and follow -up technologies
Our website uses cookies to improve user experience. You can manage or disable cookies from the configuration of your browser.
6. User rights
Users are entitled to: Access, modify or delete your personal data.
Withdraw your consent for the use of your data.
Request information on how your data is handled.
7. Changes in privacy policy
We reserve the right to modify this privacy policy at any time. Any change will be published on this page with the corresponding update date.
8. Contact
If you have questions about this privacy policy, You can communicate with us